Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marie House

Marie House

November 23, 2025

5  out of  5
rating by Marie House
"Even though this was not my agent's office, they were extremely helpful and understanding. Leydais was very knowledgeable, considerate and wonderful. She took care of everything for me."
We responded:
"Thank you for your kind review Marie! We’re thrilled you had a positive experience with Leydis and our office. "
Profile photo of Connor McGuinness

Connor McGuinness

October 9, 2025

5  out of  5
rating by Connor McGuinness
"Sheyla was wonderful. I quickly had to get renters insurance moving into my new place and she not only saved me money but made sure I was protected. Super grateful for the experience and would recommend everyone!"
We responded:
"We appreciate your review Connor! We're delighted to know you had a great experience. If you ever need any assistance in the future, please don’t hesitate to reach out. We're happy to help!"
Profile photo of Veronica Elizondo

Veronica Elizondo

September 18, 2025

5  out of  5
rating by Veronica Elizondo
"An excellent team, they have a unique quality of service. Christy McIntyre and her team, like Yanitse Almaguer, have always offered absolute professionalism. Thank you!!"
We responded:
"H Veronica! Thanks for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! And for the record...we think Yanitse is amazing too! We look forward to continuing to support your insurance needs."
Profile photo of Aaron Keesler

Aaron Keesler

September 9, 2025

1  out of  5
rating by Aaron Keesler
"Do not expect any customer service even if you’ve been a customer for 7 years. Goodluck getting any replies or follow through."
Profile photo of Becky Grcich

Becky Grcich

September 3, 2025

5  out of  5
rating by Becky Grcich
"Great office and team!"
Profile photo of Lyricc

Lyricc

September 3, 2025

5  out of  5
rating by Lyricc
"I went in to get a simple quote and left with a new policy that was amazingly low and fair and just what I need. Sheyla was great ! She was beyond informative and knowledgeable! If you are looking for insurance or just seeking information, this State Farm location will take care of you and make you feel welcome!"
Profile photo of Deana Dover

Deana Dover

August 25, 2025

5  out of  5
rating by Deana Dover
"I had an opportunity to work with Kheyla today. I was impressed with her prompt response to my requests and knowledge of what I needed. She was very personable and professional and answered all my questions quickly and thoroughly. Thank you so much Kheyla! I highly recommend the Christy McIntyre Agency!"
We responded:
"Thanks for taking the time to share your thoughts, Deana! We feel very blessed to have Kheyla on our team and are delighted she was able to help with your request! Please don't hesitate to let us know if we may be of assistance in the future. Christy"
Profile photo of Melanie Joyner

Melanie Joyner

August 11, 2025

5  out of  5
rating by Melanie Joyner
"Sheyla was amazing. She helped us with all of our needs quickly and efficiently. She was vey prompt in calling us back to answer our questions as well. Sheyla is absolutely 100 % not only efficient but very friendly, knows her job well and made us feel like we were not just another policy holder but a part of the family. We truly appreciate all her help and efforts."
We responded:
"Thank you for your 5-star review Melanie! We agree...Sheyla is a wonderful part of our team. So happy she was able to take care of your request and answer all your questions. Sincerely, Christy "
Profile photo of Niah Rivas

Niah Rivas

July 10, 2025

5  out of  5
rating by Niah Rivas
"I usually get overwhelmed with insurance stuff but Sheyla made it sooo easy. She explained everything in a way that actually made sense and helped me get exactly what I needed. She was super sweet and didn’t rush me at all. The whole State Farm team was helpful, but Sheyla really went above and beyond. Highly recommend working with her!"
We responded:
"Thanks so much Niah! We’re honored by your positive feedback and agree Sheyla is excellent at making insurance understandable! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Christy"
Profile photo of Michele Pomarzynski

Michele Pomarzynski

July 9, 2025

5  out of  5
rating by Michele Pomarzynski
"This is far the best agency! They do a great job answering your questions and concerns and meeting my insurance needs and looking at ways to keep costs down. I highly recommend them."
We responded:
"We appreciate your review Michele! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Pete None of your business

Pete None of your business

July 9, 2025

4  out of  5
rating by Pete None of your business
"Ive been with them for about 15-16years. The People there are very nice. Rates weren't too bad and never had a problem with a claim. I been speaking to Sheyla from there and she's very easygoing and understanding and customer service friendly. Also Christy is very nice to deal with if you have a problem. She will go out her way to make sure she can get you the best rates. Overall a great experience. I would have given a 5 star but no one's perfect. 😃"
We responded:
"Thanks so much Pete (and we know who you are). LOL. We sincerely appreciate you allowing us to serve as your agency for all these years...please know we're here if you need us! Christy "
Profile photo of Gustavo Noy Souto

Gustavo Noy Souto

July 4, 2025

5  out of  5
rating by Gustavo Noy Souto
"I honestly wasn’t expecting much when I started looking for insurance, but working with Yanitse from State Farm was such a good experience. From the start, she was super easy to talk to; clear, patient, and really knew what she was doing. I told her I was shopping around, and she didn’t push or rush me at all, which made me feel comfortable and respected. She just gave me all the info I needed and let me take my time. It’s rare to find someone who’s both professional and genuinely kind, and that’s exactly what she was. If you’re thinking about getting a quote, definitely reach out to her!!"
We responded:
"We’re thankful for your feedback and your great review! We certainly feel blessed to have Yanitse on our team! If there is anything else we can do to help, please let us know!"
Profile photo of Yedilma Souto Napoles

Yedilma Souto Napoles

July 4, 2025

5  out of  5
rating by Yedilma Souto Napoles
"Quiero resaltar el buen trabajo que hacen en esta agencia, siempre responden mis inquietudes, son mi profesionales y educadas, especialmente Yanitse quien siempre me ayuda. La recomiendo 100%."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Yoel Estrada

Yoel Estrada

July 4, 2025

5  out of  5
rating by Yoel Estrada
"Estamos muy contentos de tener nuestro seguro en esta agencia. Siempre nos ayudan y el trato muy profesional. La recomiendo 100%. Todas son muy atentas. Gracias!!"
We responded:
"Thank you for your five star review. We are so happy to serve as your insurance agency. Please let us know if we can be of assistance...we'd be happy to help!"
Profile photo of Skye Rodriguez

Skye Rodriguez

July 3, 2025

5  out of  5
rating by Skye Rodriguez
"Sheyla is the best! I called in today needing assistance insuring vehicles for my parents. She helped me right away and was AHHHmazing to work with! She even worked me up a better rate than another agent I worked with in the past. I’ve been a State Farm-er since 2021 and I wouldn’t go anywhere else! Dealing with Sheyla was the rose of my day and I feel GREAT about insuring my parents vehicles with her <3"
We responded:
"Thanks so much for your great review. We are so happy Sheyla was able to assist you with your insurance needs...we think she's amazing too! Please let us know if we may help with anything else...it would be our pleasure!"
Profile photo of Catherine Pavanelo

Catherine Pavanelo

May 19, 2025

1  out of  5
rating by Catherine Pavanelo
"!!!DO NOT USE THIS AGENT!!! Was a customer for 15 years with statefarm in multiple states and this agent ruined that for me. She's only in the office 15 hours a week 9am-12pm and WILL NOT call you back. They constantly had information wrong even when I was calling 3 times a week to correct THEIR mistakes. They would then charge me policy changes for fixing their mistakes. I had to tell them 3 times over two years that my husband is not my brother... They could NEVER get our names correct on the policy no matter how much I called, so I'm sure that would've been an issue in an emergency situation. They also turned my auto payment off (ONLY AGENTS CAN DO) and never let me know about it so then they hit me with late fees and a massive bill. So for your mind and wallets sake !!!DO NOT USE THIS AGENT!!! Responding back to the agent's reply comment: Since this is our first time speaking directly to one another this was 10,000% my experience plus more I didn't even mention... and yeah I'm not going to sign papers with incorrectly spelled names.. no matter how many times I TRIED TO FIX the names... NOTHING was untrue in my review and it was your own staff who told me your working hours were 9Am-12pm... literally. The girl on the phone said that's why you couldn't ever call people back... Unfortunately you and your team dropped the ball, nothing was ever in good faith, it was just try to bill me more and more. Maybe instead of saying my review was false, you and your staff just do better in the future... Good Luck and best wishes to you ✨"
We responded:
"Catherine, I am aware there were a number of issues with your policies, and I'm sorry these issues have caused you frustration. While most of these issues were not caused by our team, we worked hard to resolve the issues. There are a number of misstatements in your review and therefore, I feel compelled to respond to those statements. Automatic payments may be halted by the company for a number of reasons, including a pending non-renewal, an authorization form not being returned, a bank not honoring a payment, etc. When coverage is extended and payment is not received, the missed payment may be rolled to the next month or spread over the next several months This will increase the monthly amount due (normally monthly installment + missed installment or a portion of the missed installment). Regarding my work hours, I am fully engaged in my business. There is nothing parttime about my hours or commitment to my agency and customers. Wishing you the best with your new provider. Christy"
Profile photo of Jenny Hong

Jenny Hong

May 13, 2025

5  out of  5
rating by Jenny Hong
"No clue who the person is that said owner is rude. Must be competition! Christy has served me and my mom (until she passed recently) for 15 YEARS, without any issues and always treated us with such warmth and kindness, as well as her staff. It’s one of the reasons we stayed with her and State Farm for as long as we have."
We responded:
"Thanks Jenny for your very kind review. We are so happy you are our customer! "
Profile photo of Ryan Reissner

Ryan Reissner

November 13, 2024

5  out of  5
rating by Ryan Reissner
"Excellent Agency to work with...answered my questions in a timely manner with a very pleasant attitude. What a great team!"
Profile photo of David Veenker

David Veenker

November 7, 2024

5  out of  5
rating by David Veenker
"They were always helpful with all of my concerns."
We responded:
"Thank you for reviewing our State Farm office David! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of K Mowry

K Mowry

October 31, 2024

5  out of  5
rating by K Mowry
"I want to highly recommend sheyla from State Farm. I’ve been around insurance agents my whole life for residential and commercial and she is very knowledgeable as it comes to your needs. When I first contacted sheyla she explained everything to me in a clear and precise manner. She understood that I was shopping rates and didn’t put any pressure to commit. As I was shopping rates I kept her information because I was so impressed with her. She made the whole process transparent and easy to follow. I would highly recommend contacting her for a quote on insurance. Thank you"
We responded:
"Thanks so much for your great review Mr. Mowry! We feel blessed to have Sheyla on our team and are delighted to have you as a customer! "
Profile photo of B. A.

B. A.

October 30, 2024

3  out of  5
rating by B. A.
"So so. Nothing extraordinary"
We responded:
"HI B.A. Would you be willing to provide your name? We never want to give "so so" service...I'd like to research what occurred. Thanks! Christy"
Profile photo of Kathi Davi

Kathi Davi

October 29, 2024

5  out of  5
rating by Kathi Davi
"No one but State Farm and Christy McIntyre!!! They get it done fast and painless😊"
We responded:
"Thanks for being one of our long-term customers Kathi! We truly appreciate your review!"
Profile photo of Debbie Delhay

Debbie Delhay

April 19, 2024

5  out of  5
rating by Debbie Delhay
"Very helpful, very knowledgeable and down to earth. Love the service."
We responded:
"Thanks so much Debbie!"
Profile photo of Kevin Hardesty

Kevin Hardesty

April 15, 2024

5  out of  5
rating by Kevin Hardesty
"Christy and staff were very helpful."
We responded:
"Thanks for your kind review Kevin! We appreciate having you and Jodi as customers!"
Profile photo of Susie Cross

Susie Cross

February 26, 2024

5  out of  5
rating by Susie Cross
"I have been with State Farm Ins. for many, many years. Christy McIntyre and her office staff have always been professional and willing to help. I just called her office and spoke with Sheila. Sheila knew exactly what I needed to do. But I had another question. Sheila wasn't sure about, so she checked with Christy and got the answer. I'm very pleased and appreciated Sheila going above and beyond."